Recall Safety Information
Goulds and Red Jacket Wastewater Pumps with the following Models and Date Codes Goulds ST, PE, PS, PV, GWP (USING PS and PV PUMPS), SDSST Red Jacket RSC, REP, RWW, RVW, RWP (USING RVW AND RWP PUMPS), RSDSST Date Code Range of M09 – G10
Please note that Goulds and Red Jacket, in cooperation with the US Consumer Product Safety Commission, are formally recalling all Distributor Stock, Contractor Stock and Installed pumps of the above noted product with a manufacturing date code of M09 (December 09) through G10 (July 2010). This includes the following specific date codes – M09, A10, B10, C10, D10, E10, F10 and G10.
We are recalling these pumps because of a potential cord failure issue. When the power supply cord connection to the pump is fully submerged, there is a potential for the cord to leak water into the receptacle’s electrical contacts. If the pump is installed without a GFCI or circuit breaker in the home, there is a potential of electric shock or electrocution if someone touches the pump or the water surrounding the pump.
Homeowner Consumer Safety Recall Card
Installer – Recall Safety Information
How to identify if your pump’s cord is included in the recall
Installer Consumer Safety Recall Card
Goulds ST PS PE Affected Product List
Watch Sump pump Repair Video
[jwplayer file="/videos/itt_sump_pump_repair.flv"]
Watch Effluent and Sewage pump Repair Video
[jwplayer config="nolistplayer " file="/videos/itt_effluent_and_sewage_pump_repair.flv"]
Instruction Manuals
IM105 Sump Pumps Instruction Manual
IM127 R03 - Single Phase Sump, Effluent and Sewage Pumps
Distributor – Recall Safety Information
Submit labor claim online
Installer Consumer Safety Recall Card
Distributor Recall Notice
Product Return (RMA)
For any further questions or if you require further information, please contact us at 1-866-325-4204